Five Star Ford Carrollton

Ford Certified Used Vehicles

Each Ford Certified Pre-Owned vehicle goes through a rigorous safety and mechanical inspection (up to 172 points) covering the powertrain, chassis, features and the overall condition of the vehicle. Each vehicle also comes with 7-year/100,000-mile powertrain limited warranty coverage, a 12-month/12,000-mile comprehensive limited warranty, Roadside Assistance, a full tank of gas at delivery and a Vehicle History Report. A Ford Certified Pre-Owned vehicle must be under six model years old and can’t have more than 80,000 actual miles on the odometer.

Ford Certified Pre-Owned

172-Point Inspection

If a vehicle doesn’t meet our strict criteria, we won’t certify it. It’s that simple. Each vehicle must pass a rigorous point-by-point inspection (up to as many as 172 points including the Blind Spot Information System, Active Park Assist and My Ford Touch) by Ford factory-trained technicians. Only those vehicles that pass can become Ford Certified Pre-Owned vehicles and be warranted for as much as 7-years or 100,000 miles. Call us for details. Each Ford Certified Pre-Owned vehicle also undergoes a comprehensive mechanical reconditioning process during certification. To ensure the highest standard of quality is met, only new, Genuine Ford, Motorcraft® or Ford-authorized replacement parts are used during this reconditioning.

Body Panels and Bumpers

  • No Evidence of Flood, Fire, Major or Hail Damage
  • Body Panel Inspection
  • Bumper/Fascia Inspection

Doors, Hood, Deck Lid, Tailgate

  • Doors, Hood, Decklid/Tailgate and Roof Inspection
  • Doors, Hood, Decklid/Tailgate Alignment
  • Automatic/Manual Release Mechanisms, Hinges, Prop Rod/Gas Struts Operate Properly
  • Power Liftgate, Power-Sliding Door Operation

Grille, Trim, and Roof Rack

  • Power Liftgate, Power-Sliding Door Operation
  • Deployable Running Boards

Glass and Outside Mirrors

  • Windshield, Side and Rear-Window Glass Inspection
  • Wiper Blade Replacement
  • Outside Mirror Inspection

Exterior Lights

  • Front-End Exterior Lights
  • Back-End Exterior Lights
  • Side Exterior Lights
  • Hazard Lights
  • Auto On/Off Lighting
  • Trailer Lamp Connector Operation

Airbag and Safety belts

  • Airbags
  • Safety Belts

Audio and Alarm Systems

  • Radio, Cassette, CD and Speakers
  • Antenna
  • Alarm/Theft-Deterrent System
  • Navigation System


  • Air Conditioning System
  • Defog/Defrost

Interior Amenities

  • Clock
  • Tilt/Telescopic Steering Wheel
  • Steering Column Lock
  • Steering Wheel Controls
  • Horn
  • Warning Chimes
  • Instrument Panel and Warning Lights
  • Wipers
  • Washers
  • Interior Courtesy, Dome and Map Lights
  • Manual Outside Rearview Mirrors, Power Outside Rearview Mirrors and Auto-dimming Rearview Mirror
  • BLIS® (Blind Spot Information System)
  • Rear View Camera
  • SYNC® System
  • MyFord Touch®
  • Active Park Assist
  • Rear Entertainment System
  • Power Outlets and Lighter
  • Ashtrays
  • Glove Box and Center Armrest/Console
  • Sun Visors, Vanity Mirror and Light
  • Adjustable Pedals (if equipped)

Carpet, Trim and Mats

  • Interior Odor-Free
  • Carpet
  • Floor Mats
  • Door Trim and Door Panels
  • Headliner


  • Seat Upholstery
  • Seat and Head Restraint Adjustment
  • Folding Seats
  • Heated Seats
  • Integrated Child Safety Seats

Sunroof/Moonroof/Convertible Top

  • Sunroof/Moonroof
  • Convertible Top

Windows and Door Locks

  • Door Handles and Release Mechanisms
  • Remote Entry System and Push-Button Start System
  • Door Locks
  • Child Safety Locks
  • Window Controls
  • Remote Decklid and Fuel Filler Door Release

Luggage Compartment

  • Carpet, Trim and Cargo Net
  • Luggage Compartment/Cargo Area Light
  • Vehicle Jack and Tool Kit
  • Spare Tire Size/Type and Sidewall Inspection
  • Spare Tire Tread Depth/Air Pressure Inspection
  • Tire Inflator Kit
  • Emergency Trunk-Lid Release

Module System Test

  • Perform Self-Test for all CMDTCs


  • Engine Oil/Filter Change and Chassis Lube
  • Coolant
  • Brake Fluid
  • Automatic Transaxle/Transmission Fluid
  • Transfer Case Fluid
  • Drive Axle Fluid
  • Power Steering Fluid
  • Manual Transaxle/Transmission Hydraulic Clutch Fluid
  • Washer Fluid
  • Air Conditioning System Charge


  • Fluid Leaks
  • Hoses, Lines and Fittings
  • Belts
  • Wiring
  • Oil in Air Cleaner Housing
  • Water, Sludge or Engine Coolant in Oil
  • Oil Pressure
  • Relative Cylinder Compression Test/Power Balance Readings (check if necessary)
  • Timing Belt
  • Engine Mounts
  • Inspect Turbocharger Air Cooler

Cooling System

  • Radiator
  • Pressure-Test Radiator Cap and Radiator
  • Cooling Fans, Clutches and Motors
  • Water Pump
  • Coolant Recovery Tank
  • Cabin Air Filter

Fuel System

  • Fuel Pump Noise Normal
  • Fuel Pump Pressure
  • Fuel Filter
  • Engine Air Filter

Electrical System

  • Starter Operation
  • Ignition System
  • Battery
  • Alternator Output
  • Diesel Glow Plug System
Engine Hybrid
  • Hybrid Cooling System
  • Switchable Powertrain Mount
  • Hybrid Entertainment and Information Display
  • 110V Power Outlet
Ford Truck Frame


  • 110V Power Outlet
  • Fuel Supply System

Exhaust System

  • Exhaust System Condition
  • Emissions Control Test

Transmission, Transaxle, Differential and Transfer Case

  • Automatic Transmission/Transaxle
  • Manual Transmission/Transaxle, Differential and Transfer Case
  • 4×4 Hub Operation
  • Universal Joints, CV Joints and CV Joint Boots
  • Transmission Mounts (not cracked, broken or oil soaked)
  • Differential/Drive Axle

Tires and Wheels

  • Tires and Wheels Match and Are Correct Size
  • Tire Tread Depth
  • Normal Tire Wear
  • Tire Pressure
  • Tire Pressure Monitoring System
  • Wheels
  • Wheel Covers and Center Caps
  • Rack-and-Pinion, Linkage and Boots
  • Control Arms, Bushings and Ball Joints
  • Tie-Rods and Idler Arm
  • Sway Bars, Links and Bushings
  • Springs
  • Struts and Shocks
  • Wheel Alignment (check if necessary)
  • Power Steering Pump


  • Calipers and Wheel Cylinders
  • Brake Pads and Shoes
  • Rotors and Drums
  • Brake Lines, Hoses and Fittings
  • Parking Brake
  • Master Cylinder and Booster


  • Owner’s Guide
  • Keys and Remote Controls
  • Universal Transmitter (Garage Door Opener)
  • Full Fuel Level


Relax, you’re covered.

Ford Red Mustang

We’ve ensured your peace of mind with our comprehensive limited warranty. The warranty covers more than 1,000 components, including many high-tech parts.

Areas of coverage include:

  • Engine
  • Transmission
  • Rear-wheel drive
  • Front-wheel drive
  • Air conditioning and heating
  • Brakes
  • Steering
  • Electrical
  • Front suspension
  • High-tech (hybrid, SYNC, etc.)
  • Audio
  • Emissions
  • Safety

The Ford Certified Pre-Owned Comprehensive Limited Warranty provides coverage for 12 months or 12,000 miles from the Certified Pre-Owned vehicle purchase date, whichever comes first.

You can choose to extend your comprehensive limited warranty past three months or 3,000 miles by purchasing a Ford Extended Service Plan. Ask your dealer.

Vehicle History Report

Not every vehicle can make the cut as a Ford Certified Pre-Owned vehicle. To even be considered for certification, each Ford must be less than 6 model years old and have fewer than 80,000 miles on the odometer.

After a vehicle has been determined as eligible in terms of age and mileage, an independent third-party vehicle history report is run to identify any vehicle that does not meet our strict standards. The report is run as a part of our 172-point inspection process, and it includes checks for:

  • Flood vehicles
  • Fire damage
  • Frame damage
  • Salvage vehicles
  • Branded title
  • Odometer issues
  • Accident history
  • Vehicle title history

In addition, you can view the actual Vehicle History Report for a specific vehicle by simply searching our current inventory now. Or ask Sam Pack’s Five Star Ford Carrollton for a copy when you arrive at the dealership.


Complimentary roadside assistance is available 24 hours a day, 7 days a week, 365 days a year. Customers may dial (800) 241-3673. Available services include:

  • Towing assistance of up to $100 for warranty and non-warranty problems, including accidents (excludes impound and repossession)
  • Travel expense reimbursement of up to $500, for up to 3 days lodging, meals and rental vehicle for travel expenses accrued when the breakdown occurs more than 100 miles from home
  • Destination expense assistance of up to $75 for emergency transportation to the immediate destination
  • Rental car reimbursement of up to $30 per day for up to 5 days
  • Fuel delivery if the vehicle runs out of fuel — up to 2 gallons at no charge
  • Flat-tire changes on site
  • Jump starts for dead batteries
  • Lockout assistance of up to $50 to unlock vehicle doors
  • Service throughout the 50 United States and Canada