Sam Pack's Five Star Ford Service, Parts, Repair, Dallas, Carrollton, TX, Ford certified technicians - Sam Pack's Five Star Ford Carrollton

Ford Service, Parts, Repair

At Five Star Ford Carrollton we offer a wide range of car repairs and service updates. These updates include general repairs and maintenance, Ford factory recalls and also warranty service on all Ford models. Whether you need an oil change, transmission service, brake pads, or even engine repair, Five Star Ford Carrollton has you covered.

Whether you Make an appointment or Just Drive In, stay in and Wait or Drop Off Your Car, Five Star Ford Carrollton is committed to providing you with the best customer experience possible.


Just Drive In

There is no appointment necessary for "Quick Change" servicing. With six service teams ready to work for you there is very little or no wait (depending upon the time of day) and you can relax in our waiting room or preview our inventory on the showroom floor.

A few additional notes: Service at Five Star Ford Carrollton is always 5 Star
  • We are also a tire distributor so whatever the brand name of tire you want for your truck, car or sport utility vehicle we have it or can get it quickly.
  • Also, although your independent "fast lane" oil retailers do provide a service, they do not sell filters that are specially made for your Ford car or truck. Close or near may be terms associated with the game of horseshoes but when it comes to your oil filter, items such as the check valve that regulates the exact amount of oil flowing through the filter at any one time or the "O" Ring that seals the filter to the block, must be exact. Close just won't do and can cause severe damage.
  • FREE CAR WASH with every visit to our service department. When you check out, your vehicle's exterior will have been cleaned (except in inclement weather). We appreciate the fact that your vehicle should look good at all times and we want to be part of that.
  • We check for any safety concerns each time you have your Ford vehicle serviced with us. Independent retailers do not. Recall or safety concerns such as brakes, electrical systems, tires etc. are of no concern to your independent retailer. They are, however, to you and us.
» Make an appointment » Drop Off Your Car

Stay In And Wait

If you would like to wait for a scheduled service to be performed or a no-appointment necessary quick change, we'd love for you to do so in a relaxed and comfortable atmosphere. Enjoy some of Mrs. Pack's cookies baked by special needs children who are involved in a company and community joint program or, catch up on the latest news either with the morning papers or TV. Stroll our new vehicle showroom to see the latest in cars, trucks and SUV's or check out the latest aftermarket accessories including satellite radio. If you'd like to go to the nearest mall, please check with the Service Department Cashier and set up for a courtesy car driver to take you there and pick you up. Whatever your needs are, please ask us to assist.

» Make an appointment » Drop Off Your Car

For over 30 years Five Star Ford has been in one location doing what we do best, "Taking Care Of Business". Let us show you how.

Listed below are some of the many types of services we offer to our customers. If you would like an estimate, please call us at (888) 478-0647, or schedule an appointment. We would be pleased to provide you with an estimate over the phone.

  • Oil Change
  • Tire Mounting, Rotation and Balance
  • Transmission Service
  • 30K, 60K, 90K Service
  • Engine Diagnostic (Check engine light, fluid light, service light, etc)
  • Brake System (Pads, rotor, lines, etc)
  • Heating/Cooling Systems
  • Electrical Systems
  • Ignition System
  • Emission Control System
  • Head Gasket/Valves
  • Exhaust Systems
  • Electronic Motors (Windows, fan, etc.)
  • Engine Replacement or Rebuild
  • Fuel Systems (Filters, hoses, pumps, etc)
  • Steering Systems
  • Belts (Timing, alternator, etc)
  • Clutch Repair/replacement
  • Warranty Repairs
  • Suspension System (Axle, mounts struts, etc)

Service Specialists

Garrett Tidman Kevin Moody Alex Garcia
Garret Tidman
(972) 446-5006
Team Member Since 1999
Kevin Moody
(972) 446-5001
Team Member since 1994
Alex Garcia
(972) 446-5003
Team Member since 1995
Clay Young Kevin Cunningham
Clay Young
(972) 446-5002
Team Member since 1993
Kevin Cunningham
(972) 446-5004
Team Member since 1990
Joey Day 
(972) 446-5000
Team Member since 2014